Thanks for visiting our website. When you place an order with us we will dispatch your goods once your order and payment have been received. Dispatched to you within 48hrs. If for any reason we cannot meet these time frames due to an item being temporarily out of stock we will advise you via email as soon as possible.
We use Fastway Couriers and Post Haste (Pass the parcel) to deliver our packages - to your door within 1-3 working days depending on where you are in the country, from the time of dispatch (this may be longer for rural deliveries). We strive to get your goods to you as soon as possible but if you require an urgent delivery, please contact us and we'll do our best to arrange that for you.
Please keep in mind that deliveries are only made on weekdays i.e. Monday to Friday. There are no deliveries on Saturday, Sunday or Public Holidays. If you place an order over a weekend our courier will not pick the order up from us until the Monday. Also the address supplied must be an actual street address not a Post Office box. We will also not deliver to any address which seems suspicious.
We do our best to ensure that your products arrive in the same condition that they left our building. If for reasons your goods do not arrive in great condition please contact us immediately on 0800 444 886. Although we are not responsible for damage to goods or loss of goods during transit, we will however do our best to rectify the situation. We take no responsibility for goods sent to the wrong address so please ensure your details are correct.
Auckland City - Covering all of Auckland from Orewa, to Drury $6.00 per order
North Island - Everywhere outside of the Auckland area $7.00 per order
South Island - Anywhere in the South Island $7.00 per order
If you are ordering something small and it could fit in a small courier bag, please call us on 0800 444 886 and we will try to organise a cheaper shipping option for you.
Your shipping details will appear as a drop down menu at the checkout. Please use the correct delivery option to ensure a smooth and speedy delivery.
If you require an order to be sent urgently or have any questions regarding the delivery please contact us on sales@justforkids.co.nz or ring us on 0800 444 886.
